At Web Supports Services, we respect your privacy and are committed to protecting the personal information that you provide to us.
This Privacy Policy explains how we collect, use, store, protect, and process your information when you visit our website or use our products and services.
Depending on how you interact with us, we may collect information such as:
Name
Company or organization name
Email address
Mobile or telephone number
Billing information
Address
Account and login information
Information related to purchased services
Technical and device information
Communication and support information
Other information voluntarily provided by you
We collect only such information as is reasonably required for providing and improving our services.
Information may be collected when you:
Register or create an account.
Contact our team.
Purchase a product or service.
Submit an enquiry or request.
Use our website or software.
Request technical support.
Communicate with us through email, phone, or other available channels.
We may use your information to:
Provide and manage our services.
Process orders and payments.
Create and manage customer accounts.
Provide customer and technical support.
Communicate regarding your services or account.
Improve our website, software, and services.
Customize your experience.
Detect and prevent fraud, misuse, or security incidents.
Maintain business and transaction records.
Comply with applicable legal and regulatory requirements.
Send promotional or service-related communications where permitted.
We do not sell your personal information as a business practice.
We may share relevant information with trusted third-party service providers where reasonably necessary to operate our business and provide services to you.
This may include hosting providers, payment service providers, communication providers, technical service providers, and other business partners.
We may also disclose information where required by law, legal process, court order, or authorized government or law-enforcement authority.
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
You are also responsible for keeping your account credentials and passwords confidential.
Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain sessions, and enhance user experience.
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain records, resolve disputes, prevent fraud, or comply with applicable legal requirements.
Where applicable, you may request deletion of your account or personal information by contacting us.
Certain information may need to be retained where required by law or where reasonably necessary for legitimate business purposes, dispute resolution, security, fraud prevention, or compliance.
Subject to applicable law, you may have the right to request access to, correction of, or updates to your personal information.
You may contact us regarding questions or requests concerning your personal data.
Where applicable, we may send service updates, offers, or promotional communications.
You may request to stop receiving promotional communications by using the available unsubscribe mechanism or contacting us directly.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
The updated version will be published on this page with the revised date.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Web Supports Services through the contact details available on our website.